Shipping Policy

Effective Date: June 16, 2026

Last Updated: June 16, 2026

At LIVSMRT, we are committed to delivering your orders quickly, securely, and efficiently across India. Please review our shipping policy to understand our processing times, delivery schedules, and shipping procedures.

1. Order Processing Time

Orders are typically processed within 1–2 business days after successful order confirmation.
Orders are not processed on Sundays or public holidays.
During peak seasons, promotional events, or high-demand periods, processing times may be slightly longer.

2. Estimated Delivery Time

Standard Delivery: 3–5 business days.
Remote & Rural Areas: 5–8 business days.
Delivery timelines are estimates and may vary due to weather conditions, courier delays, natural disasters, government restrictions, or other unforeseen circumstances beyond our control.

3. Shipping Charges

Shipping charges are calculated automatically during checkout.
Applicable taxes and statutory charges will be applied as required by law.
Any promotional free shipping offers will be displayed during checkout when applicable.

4. Order Tracking

Once your order has been dispatched, tracking information will be shared via your registered email address or SMS, allowing you to monitor your shipment in real time.

5. Order Cancellation Before Dispatch

Orders can only be cancelled before they have been dispatched.
To request a cancellation, please email support@livsmrt.com with your Order ID.
Approved refunds for prepaid orders are generally processed within 5–7 business days.
Cash on Delivery (COD) orders may be cancelled before dispatch without any cancellation charges.

6. Failed Delivery & Re-shipping

Please ensure that your delivery address and contact details are accurate.
If delivery fails due to an incorrect address, customer unavailability, refusal of delivery, or an unreachable phone number, additional shipping charges may apply for re-shipment.