Privacy Policy

Effective Date: June 16, 2026

Last Updated: June 16, 2026

Welcome to LIVSMRT ("we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, contact us, or subscribe to our communications, we may collect the following information:

Personal Information

Full Name
Email Address
Mobile Number
Shipping Address
Billing Address
Order Details

Payment Information

Payments are securely processed through trusted third-party payment providers. LIVSMRT does not store your complete debit card, credit card, UPI, or banking credentials.

Technical Information

IP Address
Browser Type
Device Information
Website Usage Data
Cookies and Similar Tracking Technologies

2. How We Use Your Information

Your information may be used to:

Process and deliver your orders
Provide customer support and after-sales service
Send order confirmations and shipping updates
Improve our website, products, and services
Prevent fraud and unauthorized transactions
Comply with legal and regulatory obligations
Send promotional emails, SMS, or marketing communications (with opt-out options)

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may be shared only with:

Courier and logistics partners for order delivery
Payment gateways and payment processing providers
Technology, hosting, and infrastructure service providers
Government authorities or regulatory bodies when legally required

All authorized service providers are expected to process your information securely and only for legitimate business purposes.

4. Cookies & Tracking Technologies

LIVSMRT uses cookies and similar technologies to:

Improve website functionality and user experience
Remember user preferences and settings
Analyze website traffic and performance
Provide relevant advertisements and promotions

You may disable cookies through your browser settings; however, certain website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and security measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration.

While we strive to protect your information, no online platform or internet transmission can guarantee absolute security.

6. Retention of Information

We retain personal information only for as long as necessary to:

Complete transactions and fulfill orders
Provide customer support
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce our policies

7. Marketing Communications

By placing an order or subscribing to our communications, you may receive promotional emails, SMS messages, or notifications.

You may unsubscribe or withdraw your consent at any time using the unsubscribe link or by contacting our support team.

8. Third-Party Services

Our website may contain links to third-party websites or external services for your convenience.

LIVSMRT is not responsible for the privacy practices, security, or content of third-party websites or services.

9. Children's Privacy

Our website is intended for general audiences and is not specifically directed toward children under the age of 13. We do not knowingly collect personal information from children.

10. Your Privacy Rights

You may request:

Access to your personal information
Correction of inaccurate or incomplete information
Deletion of information where legally permitted
Withdrawal of consent for marketing communications

To exercise these rights, please contact us at support@livsmrt.com.

11. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations.

Any updates will become effective immediately upon publication on this website, unless otherwise stated.